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Understand How 369apk Handles Your Personal Data

This privacy policy explains what data we collect when you use 369apk, how we use it, and what controls you have over it.

Account data protectionWallet info handled securelyYour right to access or delete dataCookie usage disclosedContact us to update your details
369apk Understand How 369apk Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about this policy, want to request a copy of your data, or need to correct something on your account, our support team is the right place to start. You can reach us through live chat inside the app, or by email. We aim to respond to data-related requests as quickly as we can. All communications go through verified channels to protect your account.

Live Chat Start a chat session directly inside the 369apk app or mobile browser. This is the quickest path for account and data queries.
Email Support Send your privacy or data request by email. Include your registered phone number so we can locate your account record quickly.
In-App Help Head to the Help section inside your 369apk account. You can submit a data access or deletion request directly from that menu.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We take specific steps to keep your account data and payment records safe. SSL encryption covers all data moving between your device and our servers. Internally, access to personal records is restricted to staff who need it to operate the platform. We review our data practices when regulations in applicable regions change.

Data Retention

We keep your account records for as long as your account is active, and for a defined period after closure, as required by applicable rules in eligible regions.

Cookies and Tracking

We use cookies to keep your session running and remember your preferences. You can adjust cookie settings in your browser, though some features may not work without them.

Payment Data Handling

Your DANA, OVO, and GoPay details are used only to process your transactions. We do not store full wallet credentials on our own servers.

Your Access Rights

You can request a copy of the data we hold on you, ask us to correct errors, or request deletion. Contact support via live chat or email to start that process.

Privacy Policy Questions Answered

These are the questions we hear most often about how 369apk handles personal data and what your rights are. If something here does not cover your situation, reach out to support directly.

We collect your name, email, phone number, and any payment wallet identifiers you link — such as your DANA or OVO account — during registration and account verification.

We do not sell your data. We share it only with payment processors like DANA, OVO, and GoPay where needed to complete your transactions, and with service providers who help operate the platform.

Open the Help section inside your 369apk account, or contact us by email with your registered phone number. We will locate your record and respond to your request as soon as we can.

Yes. Contact our support team via live chat or email to request deletion. Some data may be retained for a defined period as required under applicable rules in eligible regions.

Transaction records are stored to match payments to your account and to resolve disputes. GoPay and OVO also process parts of those transactions under their own privacy terms, which you should review directly.

We use session cookies to keep you logged in and preference cookies to remember your settings. You can disable them in your browser, but some parts of the lobby may not work correctly without session cookies.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.