Reference

Terms That Cover How You Use 369apk

These terms set out what you agree to when you access 369apk and use your account — including how deposits through DANA, OVO, and GoPay are handled, how we manage account activity, and what applies under local law in Indonesia.

Account Holder AgreementDANA · OVO · GoPay CoveredIndonesia-Eligible Regions OnlyLive casino and slots

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HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Handling

We take a straightforward approach to how your account data is stored, who can access it, and how long we keep it. Here is what that looks like in practice across the four areas that matter most to you.

Account Data Retention

We keep your account and transaction records for as long as your account is active and for the period required by applicable local regulation after closure. You can request a summary of your stored data by contacting support from your registered email.

Wallet Verification

Deposits and withdrawals via DANA, OVO, and GoPay are matched to the wallet registered on your account. If the sending wallet differs from the registered one, the transaction enters a manual review step before it clears.

Login and Session Security

Each login on a new device triggers a verification step to confirm it is you. We do not store your DANA, OVO, or GoPay credentials — payment authentication happens inside each wallet app, not on our servers.

Requesting Account Changes

To update your registered wallet, email address, or personal details, contact support with proof of identity. Changes to payment wallet details require re-verification before the next withdrawal can be processed.

TERMS CONTACT PATHS

Reach Us About These Terms

If you have a question about a specific clause, want to flag a discrepancy in your account, or need to request a change to your account details, our support team handles these through the channels below. For wallet-related disputes involving DANA, OVO, or GoPay transactions, include your transaction reference number when you write in — it speeds up the review.

Live Chat Open the chat widget from your account dashboard. Available for account and terms queries during our staffed support window.

Email Support Write to our support address from your registered email. Include your account ID and the specific terms clause or transaction you are asking about.

Help Center Browse the terms FAQ section in our Help Center for answers to common account, payment, and eligibility questions without waiting for a reply.

What These Terms Actually Cover

369apk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on 369apk, you accept these terms in full. They apply to every session — whether you load the lobby on your phone via browser or through a saved shortcut, whether you deposit with DANA, OVO, or GoPay, or whether you access the

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sportsbook for Liga 1 and European football markets. We may update these terms when our services change; continuing to use your account after an update means you accept the revised version. If any clause conflicts with local regulation in your region, local law takes precedence. Accounts
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are personal and non-transferable — your wallet, your credentials, your responsibility. We reserve the right to suspend or close accounts that show evidence of abuse, multiple registrations by the same person, or activity inconsistent with these terms. Any funds held in a suspended account are subject
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to our review process before release. These terms do not override your statutory rights under applicable Indonesia consumer protection law where those rights apply.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to your account. If yours is not here, reach our support team via live chat or email.

Yes. The same terms apply whether you open the lobby on your phone browser, a saved home-screen shortcut, or desktop. Your account session carries across devices under the same rules.

No. Deposits must come from a wallet registered in your own name. Transactions from a third-party wallet are flagged for review and may be returned or held pending verification.

We will notify you of material changes via your registered email or an in-account notice. Continuing to use your account after the update takes effect means you accept the revised terms.

Contact support from your registered email and request account closure. Any pending withdrawals to your OVO, DANA, or GoPay wallet are processed through our standard verification steps before the account is closed.

These terms are written to be consistent with applicable local law. Where a clause conflicts with Indonesia consumer protection regulation or local statutes, local law takes precedence over our terms.

Reach out via live chat or email with your account ID and the specific clause or transaction in question. Our team reviews each case individually and responds to the registered email on file.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover How You Use 369apk

Account Security and Data Handling

Account Data Retention

Wallet Verification

Login and Session Security

Requesting Account Changes

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply if I access 369apk on mobile?

02 Can I use a friend's DANA or GoPay to deposit into my account?

03 What happens to my account if these terms are updated?

04 How do I close my account if I no longer want to use 369apk?

05 Are these terms enforceable in Indonesia?

06 Who do I contact if I think a term has been applied incorrectly to my account?

Terms & Conditions

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